FieldInsight

Use the map veiw to show your jobs for the day on a map

Mobile: View jobs on a map

Add and manage expenses for jobs and technicians

Manage expenses for jobs

Natasha Tyrrell

Ian Tristan

Jeffry Juni

Add timesheets for your technicians, send reminders to complete them and track utilisation

TeamINSIGHT

Keep your team accountable with our smart timesheets

Getting started with Smart Timesheets

Add, edit and submit timesheets from the field

How to add, edit and submit a timesheet from mobile

Use the start / stop clock to log a shift with Smart timesheets

Clock in to start a shift

Add travel time for jobs with the start travel button

Travel Time on jobs

Add and edit timesheets from the office

Check the status and approve technicians timesheets from the office

Timesheets approval flow

Automatically send SMS reminders to technicians to review and submit timesheets

SMS reminder to submit timesheets

How to add a timesheet for the whole team on a job

Team Lead: set timesheet for your team

How to view, edit and approve timesheets using the timesheets report

Timesheet report

Add time to billable items and show timesheets on Invoices or reports

Billing time on jobs

Add a timesheet for a job from the Office

Scheduler: Add time to a job

Check the utilisation and the forecast utilisation of your technicians

Utilisation report

Using Smart timesheets in real time when you have technicians in different timezones

Smart Timesheets technicians in different timezones

Smart timesheets

Smart Timesheets FAQ

FAQ and troubleshooting for Smart Timesheets

Add leave requests and mark technicians as unavailable

Leave Requests for Smart Timesheets

Technicians: How to add a Leave Request on Mobile

Request leave on Mobile

Scheduler: manage leave requests from Technicians

Add and approve leave to mark techs as unavailable and add timesheets

Leave Requests

The Award Interpretation Feature in FieldInsight helps in determining the appropriate pay items based on a worker’s timesheet.

Set Up an Award Interpretation

This article helps you understand the different shift rules, and their behavior once an employee's start time falls on that shift.

Advanced Award Interpretation Using Normal, Exclusive, Overriding, and Exclusive Overriding Shift Rules

Set up the Award Interpretation in FieldInsight which includes adding the shift, rules (work interval), pay items to the Award.

Award Interpretation

JOB MANAGEMENT SOFTWARE

FIELD SERVICE MANAGEMENT SOFTWARE

ABOUT US

PRICING

BLOG

LOGIN

Find answers and get help from Intercom Support and Community Experts

This site employs cookies and other technologies that we and our third party vendors use to monitor and record personal information about you and your interactions with the site (including content viewed, cursor movements, screen recordings, and chat contents) for the purposes described in our Cookie Policy. By continuing to visit our site, you agree to our {websiteTermsLink}, {privacyPolicyLink} and {cookiePolicyLink}.

This site uses cookies and similar technologies ("cookies") as strictly necessary for site operation. We and our partners also would like to set additional cookies to enable site performance analytics, functionality, advertising and social media features. See our {cookiePolicyLink} for details. You can change your cookie preferences in our Cookie Settings.

We use cookies to make our site work and also for analytics and advertising purposes. You can enable or disable optional cookies as desired. See our {cookiePolicyLink} for more details.

Advertising cookies are set by our advertising partners to collect information about your use of the site, our communications, and other online services over time and with different browsers and devices. They use this information to show you ads online that they think will interest you and measure the ads' performance. Social media cookies are set by social media platforms to enable you to share content on those platforms, and are capable of tracking information about your activity across other online services for use as described in their privacy policies.

These cookies enable the website to provide enhanced functionality and personalisation. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies then some or all of these services may not function properly.

These cookies are necessary for the website to function and cannot be switched off in our systems.

These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site.

You have the right to opt out of the sale of your personal information. See our {cookiePolicyLink} for more details about how we use your data.

Your Privacy Choices

We use cookies to enhance your experience. You can customize your cookie preferences below. See our {cookiePolicyLink} for more details.

Cookie Settings

Link, Press control-option-right-arrow to exit

Empty Help Center

Uh oh. That page doesn’t exist.

Disappointed

Neutral

Smiley

Thinking...

Searching through sources...

Analyzing...

Tickets submitted through the messenger or by a support agent in your conversation will appear here.