FieldInsight

Having GPS tracker issues or need to simply check if a GPS device is added to a technician's profile? Here's how to check.

How to check if a GPS device is added to a technician's profile

Natasha Tyrrell

Aprille

nina priestly

Complete guide on how to use our MobileApp and it's functions

FieldINSIGHT

Drag and drop unscheduled jobs to the calendar

Schedule and Unschedule jobs - drag and drop

Job priority

Collapse and Expand the Site form on the site customer page

How to add a job that runs over several days

Multi-day job

Keep your job lists relevant and tidy by archiving jobs in closed statuses

Archive jobs

How to change technicians on several jobs in bulk

Change technicians for several jobs

Drag and drop to schedule your jobs (unscheduled) on the map

Map Planner

How to add an ongoing job that runs over midnight

Jobs that run over midnight

Quickly add and calculate pricing per square meter, meter, or any other unit with packages

Per meter pricing with packages

Access the FieldInsight app compatible with Android or Apple to quickly and easily track jobs!

Completing Jobs: For Technicians and Schedulers

Often one job will require multiple visits. Here's how to manage multiple visit jobs in FieldInsight

Managing Multiple Visits for One Job

Add a job on mobile

How to configure the visibility of the job and customer history for your workers

Mobile App settings: Customise the Mobile app view for your technicians in the filed

Create kits of items to add to jobs, quotes and invoices

Packages for your Items

Job To-dos on mobile (technicians)

Jobs

Instructions on how to complete an asset test in the field

How to complete an Asset Test in the Mobile App

Asset Test

Adding, tracking and updating time spent on a job in the FieldInsight app.

Using the Timesheet Feature

Time Sheets

Common questions and answers for troubleshooting

Mobile app FAQ

See previous jobs for the customer and job history log out in the field

Customer and Job history in the Mobile App

Customer Managment

Access FieldInsight webApp, via your bookmarks on your google account in chrome.

How to add the mobile app on a Apple device via Chrome

How to access FieldInsight webApp, save and bookmark on your Android device

How to download the mobile app on Android

A short article on how to make your way around the FieldInsight app to complete and update jobs.

Navigating the FieldInsight App

How to access FieldInsight webApp, save and bookmark on your Apple device

How to download the mobile app on a Apple device

How to enable a Waze Map link in the Mobile App.

Enable Waze Map & Navigation in Mobile App

How to swap between Mobile App and Scheduler View

Mobile app and Scheduler view

Miscellaneous

JOB MANAGEMENT SOFTWARE

FIELD SERVICE MANAGEMENT SOFTWARE

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