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Customer and Job history in the Mobile App
Customer and Job history in the Mobile App

See previous jobs for the customer and job history log out in the field

Natasha Tyrrell avatar
Written by Natasha Tyrrell
Updated over a week ago

So you're out on a job and the need to know what parts they replaced last time. Have a look in the customer job history to see all previous jobs and tech notes for the site. 

Please note that the job history is only showing to technicians if you enable show job history to technicians in settings. Refer to the Mobile App settings article to find out how to enable this setting and what access it gives to your technicians.

Previous job and technician notes

In the mobile app open the job and scroll down to job history. Click on Previous job notes to see all notes from previous jobs at this site.

The Job and tech notes are displayed with date and job number.

Current Job history

To check the history for the current job only click on Current job history. This will show the log of changes made to this job.


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