There are two ways to log a defect against an asset in the field, automatically from a grid answer or manually on any asset test
Raise a defect for an asset
Automatically raise a defect
When completing a test select the answer that generates a defect (this needs to be setup by a scheduler in the asset test grid) to automatically raise a defect for the asset. This will open the defect page to raise the defect.
Manually raise a defect
Defects can also be added manually on the Asset test page. While completing an asset test on mobile, scroll to the bottom and in the Defects identified section click on Add defect to raise a defect on the asset. This will open the defect page to add the defect.
Add details about the defect
Adding the defect opens the defect page to fill out details about the defect
Name the defect - if raised from an answer in a grid this will be populated automatically
Set the priority
Set the status
Add a description for the defect
Add images of the defect
Leave the resolution until the defect is resolved
Click save to raise the defect
View defects for asset
All defects on a job
All open defects for assets on a job are listed in the Defect section on the job page. This includes all defect in New, Awaiting Approval and Approved status for all assets on the job.
Asset defect history
A complete history of all defects raised on an asset are listed in the Defect section on the Asset page
Fix a defect
To fix a defect, click on the defect to open it
Add a description in the Defect resolution
Add resolution images
Update the defect status to Fixed
