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How to Add Site Customers

How to Add Site Customers to FieldInsight

Natasha Tyrrell avatar
Written by Natasha Tyrrell
Updated over a week ago

Sites are a key element of the FieldInsight system, and there are multiple ways to add them. This guide explains how to add Sites (Customers) for the first time.

Create a New Site in the Accounts Section

One way to add a new site is through the Accounts section, where all your main client data is stored. To access Sites, follow these steps:

  • Click "Accounts" in the left menu.

  • In the sub-menu, select "Sites (Customers)".

  • On the Sites (Customers) page, click "+ Add Customer" to create a new record.

You will then be prompted to complete several fields related to the Site. Some fields are mandatory, and the site cannot be created without filling them out.

  • Account Customer – Links the Site to an existing Account Customer. Although this field is not mandatory, we strongly recommend linking your Site to an Account Customer for better organisation.

  • First Name – First name of the site owner.

  • Last Name – Last name of the site owner.

  • Business Name – The business name associated with this location.

  • Email – The email address for this site.

  • Address – The physical location of the site.

Once all the information is filled out, you can choose from the following actions:

  • Save & Close - Saves the new site and returns to the main Sites page.

  • Save - Saves the site while keeping you on the current page.

  • Cancel - Returns to the previous page without saving.

  • Save and Add Asset - Saves the new site and immediately allows you to add an asset to it.

  • Add Job - Creates a new job linked to the newly created site.

Need help? Let's touch base. Just shoot us a message anytime. And, don't forget to share your thoughts and suggestions with us. Can't wait to hear your feedback!😊

Email: support @fieldinsight.com

Phone: +61 3 9005 8357


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