Skip to main content

How to create custom fields for a job

Add additional fields to the job page for technicians and schedulers

Natasha Tyrrell avatar
Written by Natasha Tyrrell
Updated over 2 weeks ago

Sometime you need additional information on jobs. Things that are specific to your business/industry.

You can add any custom fields that you need to the job page for schedulers and technician

***

To add a custom field

  1. Go to Settings > Work > Jobs > Custom Fields

  2. Click + Add job field to create a new custom field.

Customize the new job field

  • Enter a Field Name — the label that users will see.

  • Select the Field Type you require (text, drop-down, date, etc.).

  • By default, custom fields apply to all jobs, but you can limit visibility: if you want the field to appear only for specific job types or projects, enable “Show custom field by job type” and/or “Show custom field by project” and select the relevant job types or projects.

  • Set permissions: choose who can view and edit the field (e.g. Scheduler, Technician, etc.).

  • Choose whether the field should retain data when a job is split (by default, this is unchecked — meaning the field is cleared on split). Use this if you want the field carried over to split jobs.

  • Optionally, make the field mandatory for saving a job in a specific status. When marked mandatory and left empty, schedulers/technicians will get a notice that they must fill it in before saving.

Save and organize

  • Click Save to add the custom field.

  • After saving, you can rearrange the order of custom fields on the job page using drag & drop on the 6-dots button at the left of the custom field.

Related help article

Did this answer your question?