Sometimes you just want to see who's made changes to a job. With the job history log you can track everything that has happened to a job, and who's made the change. Things like when a technicians add a note, when the status is changed and if and who has rescheduled a job.
To see the job history log
1. Click on the job you want to see the actions log for
2. Click on the Job History tab
For customer job history see:
http://help.fieldinsight.com/customer-management/view-customer-activity-at-a-glance
For job history for Technicians see:
http://help.fieldinsight.com/mobile-app/customer-and-job-history-in-the-mobile-app