Overview
This article covers how to configure a pre-start checklist in the Safety settings, link it to a division or entity, add safety questions using the Safety Document Selector question type, and test the workflow on a job. It also explains how technicians can view and sign the selected SWMS documents on mobile, and how those documents can later be downloaded or attached to emails, reports, and invoices.
Step 1: Create the pre-start safety document
Go to Settings > Sales > Safety and add a new safety document for your pre-start job form.
When creating it:
Tick the Default checkbox if needed
Enable Pre-Start Job Checklist to identify it as the pre-start checklist
Link it to the relevant Division or Entity
Turn on Signature Required if technicians must sign at the end
This makes the form available as the pre-start checklist for jobs under the selected division or entity.
Step 2: Add your safety questions and link SWMS documents
Inside the safety template, use the new question type called Safety Document Selector.
This allows you to:
Add questions such as “Are you working at heights?”
Link each answer or question to the relevant SWMS document
Add multiple questions, each with their own applicable SWMS
The actual SWMS documents must also be created. You can either:
Build them as templates in FieldInsight, or
Keep it simple by uploading a file attachment to the safety template
That means when a SWMS is selected, the technician can open and view the attached file before signing.
Step 3: Schedule a job and apply the correct division or entity
Create or schedule a job as normal.
When setting up the job:
Choose the correct Division or Entity
Save the job in Scheduled status
This is important because the division or entity determines which pre-start checklist is automatically assigned to the job.
Step 4: Complete the pre-start on mobile
On mobile, open the scheduled job and tap Start Job.
The technician will then:
Answer the pre-start safety questions
See the relevant SWMS documents based on their answers
Sign and save
Once signed, all applicable SWMS documents are added to the job’s Safety section.
Open and review each SWMS document
Sign and save.
Step 5: Review, download, or email the SWMS documents
After the documents are signed, they can be managed from the job.
From the job’s Safety section, users can:
View signed SWMS records
Download them
Email them individually
They can also be attached when sending:
Reports
Invoices
Emails from the job
Result
By setting this up, technicians are prompted with the right pre-start questions, only see the SWMS documents relevant to their work, and can sign them directly on mobile. This keeps safety compliance cleaner, more consistent, and tied directly to the job.




