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Adding Jobs Part One: Create and Customize
Adding Jobs Part One: Create and Customize

How to add jobs in FieldInsight / Scheduleflow.

Natasha Tyrrell avatar
Written by Natasha Tyrrell
Updated over a week ago

Adding Jobs Part One: Create and Customize

How to add jobs.

Adding Jobs is a crucial step to assigning team members and getting your technicians working out in the field.

We recommend adding all of your current jobs as soon as possible so that you can start assigning to team members right away.

1. Access your Jobs

Click the 'Jobs' tab in your account main menu then select 'All'.

2. Click 'Add job'

The main screen for adding a new job.

3. Add or Choose the Customer

Select an account customer to show the projects for that customer. Select a project and type four characters or more in the site name to search the sites added to that project. You can also add a new site to the project simply by typing the new site details.Β 

You don't have to have an account customer and can schedule a job for a site only. You can also choose to invoice the site customer or the account customer.
If you haven't added any customers to Scheduleflow, here's your chance. When creating a new job you can add a new Customer by filling in the details.

Note: You won't be able to save the customer information until you enter the Job details (the next step).

Job Details: Date, Time, Status, Type and Payment Method

Underneath the Site box, under the Job tab, is a section for job details. Here's where you can enter the information for the job, such as purchase order numbers, payment methods and when the job is scheduled.

Once you get to 'Status', you'll have a drop-down menu with a few options. These depend on the Statuses you have set-up for your industry/account (below are generic statuses).

The 'Job types' option also has a drop-down menu, where you can choose what is relevant and set-up for your industry.

Want to Add or Change the Job Types in your account?
Check out this article : Create and Edit Custom Fields and Drop-Down Menus.

Job Details: PO Numbers, Technicians, Notes and Repeats

Under the 'Technicians' heading, you can choose the staff member who will be assigned to the job.

You can also include notes specific to the job or technical notes, under the Job Notes and Tech. Note sections. If this is a job that will be repeated, choose the appropriate option under the 'Repeats' heading.

At the bottom, there's a Payment method dropdown where you can also pick one of four options (or add your own in Settings < Job Details).

Use the Job Signature section to indicate if the customer will have to sign off on the job. If there are any attachments necessary, use the 'Add file' link under the Attachments to add those files.

Don't forget to click 'Save & close' once you've entered all of the job details!

The Jobs Screen

Once the job is created, you can access it (and all the jobs created in your account) by the 'All jobs' screen. Jobs here are listed in the order that they are scheduled. Appointments coming up first will show up at the top.

From this screen you can edit jobs, split a job, print or delete. Each job will have a link where you can use any of these options.

Based on the job status, each job will have a different colour. Scheduled jobs display in blue, completed jobs in green, canceled jobs are red, etc.

PRO TIP: Use the Calendar to quickly create new jobs! Click here to find out how.

What's Next?

Find out about assigning jobs, creating recurring appointments and splitting jobs. Click here for Adding Jobs Part Two.

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