Adding Staff in FieldInsight will allow you to assign jobs to people on your team. We recommend adding all of your team members in FieldInsight as soon as possible so that you can start assigning jobs right away.
1. Open the 'Staff' section in FieldInsight
From your FieldInsight account dashboard, select 'Staff' at the top of your account screen (in the menu on the right).
2. Click 'Add Staff'
Open the 'Add Staff' option that's above the list of team members currently in your account (you'll probably only see one member listed, yourself).
3. Add Staff Member Details
Look for the box under the heading 'Add new staff'. Enter all the staff member details here. You can also set a password for your staff member.
Above is an example of how to create a 'Technician' account.
At the bottom of the 'Add new staff' box, you can uncheck 'Random password' to create a password for the user. You can also indicate if this staff member is a 'Technician' or 'Scheduler'. You can choose either or both options.
4. 'Technician', 'Scheduler', or Both
If you choose 'Technician' for the staff member, you'll have more options:
Installation: Choose this option for staff members who will be assigned assigning jobs.
Repairs: This option is for your members of staff who can be assigned repair jobs.
Maintenance: Staff members under this job type can complete maintenance jobs.
Removal: Check this option if the staff member you're creating will complete removal jobs.
In this section, you can also specify when that staff member is available, what region they work in and if there are any notes specific to their profile.
If you choose a Color for the staff member, you'll be able to see where they're located throughout the day in the FieldInsight Map GPS section.
If you choose 'Scheduler' for the staff member, a box will display with more options for you to choose from.
Check the options that you would like activated for this team member. Do not forget to click the 'Create staff' button at the bottom of the screen.
Seeing all Staff Members
Once the staff member has been added, you will see them listed under 'Available staff' in your account. Under the 'Technician' heading, you will see a small flag in the color chosen when you created the staff member.
If you indicated this staff member was a 'Scheduler', you'll see a check mark under the appropriate heading.
Whenever you get a new staff member, just add them to your FieldInsight account following the steps above. This will help make sure you can assign the team member jobs right away.
Feel free to add as many staff members as possible!