So you're out on a job and the need to know what parts they replaced last time. Easy, just have a look in the customer job history to see all previous jobs for the same customer.
Please note that the job history is only show to technicians if you enable show job history to technicians in settings. Refer to the Mobile App settings article to find out how to enable this setting and what access it gives to your technicians.
Steps to see the job history
1. In the mobile app open the job
2. Scroll down to job history
3. Click on job history to see a history log for that job or
4. Click on Customer history to see a list of previous jobs for that customer and the notes entered on the job
5. If you have access to jobs for other technicians, you can click on any of the jobs in the list to see all the details for that job