You can edit the Step Descriptions for the Job Status's that display in the Workflow Guide / Cheat Sheet.

Step 1:  Navigate to the Job Details Page in Settings

Step 2:  Navigate to the Job Status Section

Step 3:  Select and Click Edit the Job Status

Step 4:  If the Job Status relates the Technician, please complete 1a and 1b

Step 5:  If the Job Status relates to the Scheduler, please complete 2a

Step 6:  Click Save to commit the changes

Step 7:  Check everything looks OK

Select the Workflow Guide link to display the current Workflow Guide

Note:

If you have configured Triggered messages on Job Status change, these will automatically get picked up in the Workflow Guide.

Related Article:  Triggering Emails on Job Status Changes

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